Can I change my plan?

Yes — you can change your plan at any time. Go to the MIDA Recording Replay, Heatmap app > Pricing plan > select your desired plan.

When you change plans during a billing period, Shopify’s billing system can automatically handle proration. If you’d like to stop paid billing but keep using MIDA, you can downgrade to the Free plan to stay active with core features at the Free plan’s limits. See How to Upgrade and Cancel & Uninstall for details.

Shopify manages all billing for app charges. For billing questions you can visit Shopify App charges or contact Shopify Support first. If you need anything further, reach us via Crisp Chat or email us at [email protected].