General Settings
The Settings page allows you to adjust replay settings for an optimal viewing experience, exclude recording sessions from specific visitors, and collect additional information from visitors.
- Replay settings
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- Speed: adjusts the playback speed of sessions
- Autoplay: determines whether you want to automatically start playing the next session(s)
- Exclude visitors
- Exclude by IPs: excludes visitors from specific IP addresses (only IPv4 or CIDR range formats are supported)
- Exclude by countries: excludes visitors from specific countries
- Session settings
- Collect customers’ email when recording sessions: Enabling this option allows our app to automatically gather customer emails based on their login status and information from Shopify Admin’s Customers.
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- Cookies Bar GDPR: When activated, a cookie bar for GDPR compliance will appear whenever a visitor accesses the storefront.
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If you have any questions, feel free to contact us via Crisp Chat or email us at [email protected].