Filters

The Advanced filters feature allows you to filter sessions by specific criteria for a more detailed and targeted analysis.

To use Advanced filters, follow the steps below:

Step 1: Go to the “Session Replays” page of the app.

Step 2: Click on the More filters button on the left corner of the page, next to the date picker. Once you click on the button, a modal called More filters will show up.

Step 3: Filter for sessions by the following properties:

• Sessions
  • Duration
  • Active duration: the total duration of a session minus the duration of inactivity
  • Visited page
  • Landing page
  • Exit page
  • Pages per session: the number of pages in a session
• Visitors
  • Visitor ID
  • Visit number: the n-th time that a visitor stays on your site (only records from June 1st are counted)
• Location
  • Country
  • IP address
• Technology
  • Device
  • Browser
  • Operating system
• Events
• Source
  • Source type
  • Source URL
• Others
  • Tagged with
  • Cart value: the value of items added to cart
  • Favorite: whether a session is marked as favorite or not

Step 3: After choosing the filters, click on the Apply button to apply filters.

Step 4: Once filters are applied, you can Save as a view.

Step 4: Actions with a View.

Choose that View and click again on it, then you will see a list of actions including Rename view, Duplicate view, Edit view, Delete view.

• Rename view: edit name for that View.
• Duplicate view: make a copy of that View with same filter conditions.
• Edit view: edit filter conditions of that View, make sure that you Save again after edit.
• Delete view: remove view from list of Views.

If you have any questions, feel free to contact us via Crisp Chat or email us at [email protected].