What happens if a customer is incorrectly blocked?

If a legitimate customer is blocked, the most common reason is that one or more blocking rules are too restrictive.

We recommend reviewing your blocking rules to ensure they are configured as intended.

If you need assistance, you can contact the MIDA support team through:

Our team will help review your configuration and identify the cause.

If you have any questions, feel free to contact us via Crisp Chat or email us at [email protected].