High-Risk Orders

High-Risk Orders automatically blocks visitors associated with orders that Shopify Fraud Analysis has identified as High Risk.

When Shopify flags an order as High Risk, MIDA records the visitor’s IP address and automatically blocks future visits from the same IP, helping prevent repeat fraud without requiring manual action.

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How High-Risk Orders Work

The protection workflow is simple:

1. A customer places an order.
2. Shopify analyzes the order using Shopify Fraud Analysis.
3. If the order is marked as High Risk, MIDA records the visitor’s IP address.
4. Future visits from the same IP address are automatically blocked.

This protection only applies after Shopify has identified an order as High Risk.

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Enable High-Risk Orders

To enable this feature:

1. Go to Checkout Rules.
2. Open High-Risk Orders.
3. Turn on the Enable High-Risk Orders toggle.
4. Click Save.

Once enabled, MIDA will automatically protect your store whenever Shopify detects a new High-Risk Order.

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High-Risk Orders vs. Block Fake Orders

Although both features help reduce fraud, they work at different stages of the customer journey.

Feature	High-Risk Orders	Block Fake Orders
Detection source	Shopify Fraud Analysis	MIDA fraud detection
Protection timing	After an order is created	Before an order is created
Action	Automatically blocks future visits from the same IP	Applies checkout protection immediately
Configuration	No additional configuration required	Protection actions can be customized

Which Feature Should You Use?

For the best protection, we recommend enabling both features.

• Block Fake Orders helps stop suspicious checkouts before an order is placed.
• High-Risk Orders prevents repeat fraud by automatically blocking visitors associated with Shopify High-Risk Orders.

Together, they provide multiple layers of protection throughout the checkout process.

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If you have any questions, feel free to contact us via Crisp Chat or email us at [email protected].