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Creating Rules

At the top of the rule creation page, you choose the rule type:

  • Blacklist → Block access if the visitor matches conditions.
  • Redirect → Redirect the visitor to another URL if conditions match.
  • Whitelist → Always allow access if conditions match.

Only one type can be selected per rule.


  • Rule name (required) → Enter a clear, descriptive name (e.g., Block US VPN traffic).
  • Description (optional) → Add a note to explain what this rule is for, useful for teams.


Conditions define who the rule applies to. You can add one or more.

  • Logic: Choose between AND or OR:
    • AND → all conditions must match.
    • OR → only one condition needs to match.
  • IP/CIDR → Block or allow a single IP or an IP range (CIDR).
  • Country → Apply rule by country.
  • Region → Apply rule by state/province/region.
  • ISP (Internet Provider) → Target visitors based on their ISP.
  • User Agent → Match specific browser/device user agents.
  • Referral URL → Block or allow traffic coming from a specific referral site.

You can add multiple conditions by clicking “Add Another Condition”.


Define where the rule applies:

  • Global → Applies to all pages across the entire website.
  • URL-specific → Applies only to the specified page(s). Example: /collections/automated-collection.

If you have any questions, feel free to contact us via Crisp Chat or email us at [email protected].