# Manage Visitors

### **To manage visitor(s), follow these steps:**

**Step 1:** Navigate to the "**Visitors**" tab in the app's main menu.

<figure><img src="/files/0l3w9YEzQsOaL8RfTtJl" alt=""><figcaption></figcaption></figure>

You can see all of your visitors from the visitors' grid.

* Visitor ID: each visitor has a unique visitor ID
* Sessions: the total sessions of that visitor
* Last active: the last time that visitor was active
* Location: the location of that visitor

**Step 2:** Select time range to see Visitors.

<figure><img src="/files/piNfmj3SEONIWHOqKPP1" alt=""><figcaption></figcaption></figure>

You can select the provided date/date range or custom it by choosing in the calendar. It will help you to filter the exact visitors in a specific period of time.

**Step 3:** Select the visitor to view details.

<figure><img src="/files/6dcAknxDB1SzN3iq3evR" alt=""><figcaption></figcaption></figure>

**Step 4:** See details of Visitor

In the detailed visitor tab, there are 3 main parts:

* Session table: contains session list of that visitor
* Visitor properties: general information of that visitor
* Actions: Block visitor / Rename visitor

<figure><img src="/files/z9gwdIO8HKhB1c8nRVqc" alt=""><figcaption></figcaption></figure>

Choose the session recording you want to watch and click on it to view.

<figure><img src="/files/gmWx8Ltk9tZQecHVWss4" alt=""><figcaption></figcaption></figure>

If you want to change visitor's name to segment them, click on the button **Rename visitor** on the right corner to change it.

<figure><img src="/files/LcnScHFrQtxMAuQNZNwO" alt=""><figcaption></figcaption></figure>

If you do not want to record that visitor anymore (e.g. someone from your team or spam), click on the button **Block visitor**, on the left side of Rename visitor to block recording of that visitor. You can unblock them whenever you want to.

<figure><img src="/files/on3ejzZAZKqeDf5ZGAc7" alt=""><figcaption></figcaption></figure>

If you have any questions, feel free to contact us via **Crisp Chat** or email us at [support@mida-app.io](mailto:support@mida-app.io?subject=%5BMIDA%20Support%5D%20Question%20about%20Fraud%20Score\&body=Hi%20MIDA%20Team%2C%0A%0AI%20have%20a%20question%20about%20the%20Fraud%20Score%20feature.%20Please%20assist%20me%20with%20the%20following%3A%0A%0A-%20Shop%20URL%3A%20%0A-%20Issue%20details%3A%20%0A%0AThank%20you!%0A%0A%2D%20Your%20Name).


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