Creating Rules

1. Rule Type

At the top of the rule creation page, you choose the rule type:

• Blacklist → Block access if the visitor matches conditions.

• Redirect → Redirect the visitor to another URL if conditions match.

• Whitelist → Always allow access if conditions match.

👉 Only one type can be selected per rule.

2. Basic Information

• Rule name (required) → Enter a clear, descriptive name (e.g., Block US VPN traffic).

• Description (optional) → Add a note to explain what this rule is for, useful for teams.

3. Conditions

Conditions define who the rule applies to. You can add one or more.

• Logic: Choose between AND or OR:

  • AND → all conditions must match.

  • OR → only one condition needs to match.

Available Conditions

• IP/CIDR → Block or allow a single IP or an IP range (CIDR).

• Country → Apply rule by country.

• Region → Apply rule by state/province/region.

• ISP (Internet Provider) → Target visitors based on their ISP.

• User Agent → Match specific browser/device user agents.

• Referral URL → Block or allow traffic coming from a specific referral site.

👉 You can add multiple conditions by clicking “Add Another Condition”.

4. Scope

Define where the rule applies:

• Global → Applies to all pages across the entire website.

• URL-specific → Applies only to the specified page(s). Example: /collections/automated-collection.

If you have any questions, feel free to contact us via Crisp Chat or email us at [email protected].