# Can I watch recordings of the Checkout page? Shopify’s privacy rules limit Session Replays and Heatmaps for the checkout page, with full access available only to Plus stores. But don’t worry—every store can still gain valuable insights! All Shopify stores can track real-time checkout events in the MIDA Timeline, including: * Checkout Started * Address Info Submitted * Shipping Info Submitted * Contact Info Submitted * Payment Information Submitted * Checkout Completed These events show up as they happen, and you’ll get a full order summary once the **Checkout Completed** event is triggered. Here’s how Session Replays and Heatmaps work depending on your plan: * **Non-Shopify Plus Stores**: Session Replays show a blank screen during the checkout page, displaying only timeline events from when a customer enters to when they leave. Heatmaps aren’t available. You can still track text input changes (like address or contact updates) to gain insights into customer behavior.

* **Shopify Plus Stores (Non-Enterprise MIDA Plans)**: Similar to non-Plus stores, Session Replays and Heatmaps aren’t available for the checkout page. You can track text input changes in text fields for insights.

* **Shopify Plus Stores with MIDA Enterprise Plan**: You’re in luck! You get full Session Replays and Heatmaps for the checkout page, letting you dive deep into what customers are doing.

If you have any questions, feel free to contact us via **Crisp Chat** or email us at [support@mida-app.io](mailto:support@mida-app.io?subject=%5BMIDA%20Support%5D%20Question%20about%20Fraud%20Score\&body=Hi%20MIDA%20Team%2C%0A%0AI%20have%20a%20question%20about%20the%20Fraud%20Score%20feature.%20Please%20assist%20me%20with%20the%20following%3A%0A%0A-%20Shop%20URL%3A%20%0A-%20Issue%20details%3A%20%0A%0AThank%20you!%0A%0A%2D%20Your%20Name). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.mida-app.io/faq/can-i-watch-recordings-of-the-checkout-page.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.