# Can I change my plan? Sure thing. You can change your plan at **any time** if you find a better solution within our features for your business. Go to **MIDA Recording Replay, Heatmap** app > **Pricing plan** > **Subscribe to your desired plan.** Please note that if you downgrade your pricing plan, visitors' data can be affected according to visitor quota of the new subscribed plan. Existing recordings will still be available but only last active visitors can be continued to record if the number of visitors exceed the new plan quota. If you have any questions regarding billing issues, please visit [**Shopify App charges**](https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#app-prorating-upgrades-and-downgrades) or contact **Shopify Customer Support** first because Shopify manages your billing since we do not have any authority over this. However, if you need further assistance after contacting Shopify, feel free to contact us via **Crisp Chat** or email us at [support@mida-app.io](mailto:support@mida-app.io?subject=%5BMIDA%20Support%5D%20Question%20about%20Fraud%20Score\&body=Hi%20MIDA%20Team%2C%0A%0AI%20have%20a%20question%20about%20the%20Fraud%20Score%20feature.%20Please%20assist%20me%20with%20the%20following%3A%0A%0A-%20Shop%20URL%3A%20%0A-%20Issue%20details%3A%20%0A%0AThank%20you!%0A%0A%2D%20Your%20Name). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.mida-app.io/faq/can-i-change-my-plan.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.